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Public Works

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-Waste Reduction-Frequently Asked Questions-

Who do I speak to about garbage/green bin/yard waste/recycling pickup within the City of Orillia ?

Call the City of Orillia Solid Waste Hotline at 325-3522.

How is waste collection affected by holidays ?

During weeks when there is a statutory holiday (eg., Canada Day, Remembrance Day, etc.) collection may be delayed by one day. Collection is delayed one day if the holiday falls on or before your regular collection day for that week. Notices on holiday collection are posted on the City website (Click here for the Holiday Collection Schedule) and in the newspaper through the City Hall Bulletin Board (Thursday's Packet & Times).

I understand the City of Orillia is on a partial user pay system for garbage. What does this mean and where do I enquire about garbage tags ?

All garbage placed at curbside requires a City of Orillia garbage tag. Garbage tags have been very successful at encouraging waste reduction. Since the garbage tag program was implemented, there has been a reduction of approximately 25% garbage going to landfill and an increase of approximately 35% of recyclables collected. Each residential and commercial unit receives an allotment of 30 garbage tags for the period July 1 of the current year to June 30 of the following year. Please call 326-1502 for any questions regarding garbage tags.

Where can I take environmentally sensitive materials (i.e., paint, solvents, chemicals etc.) ?

Residents of the City of Orillia and the Townships of Severn, Oro-Medonte and Ramara may bring these items to the Household Hazardous Waste Depot, 100 Kitchener St.  No commercial hazardous waste is accepted.

When does green bin/yard waste pickup occur ?

Green bin/yard waste is collected weekly year-round (even through the winter)!. For details, see the Solid Waste Collection Guide .

How do I dispose of large items (i.e., couch, mattress etc.) ?

These items may be brought to the Waste Diversion Site, 100 Kitchener St. for disposal (charges apply). If items are reusable or repairable, residents are encouraged to set these items out marked with a "FREE" sign.

Does the City offer a bulky item collection service ?

No. There are several options for removing large bulky items from your home. Most stores that deliver appliances and mattresses will also remove the used item. In addition, there are local waste removal companies that are willing to come to your home and remove large bulky items you no longer want or need. Look in the Yellow Pages TM under "Rubbish Removal" for a listing of these companies.

Where can I purchase a backyard composter or rain barrel ?

Backyard composters are available at the Waste Diversion Site, 100 Kitchener St. for $25.00.

Rain barrels are available at the Waste Diversion Site, 100 Kitchener St. for $45.00 for residents of the City (must produce a copy of water bill) and $60.00 for non-residents.

I’ve just moved into Orillia, where can I take my cardboard boxes ?

Cardboard boxes must be flattened and tied in bundles no larger than 75cm x 120cm x 25cm (30” x 48” x 10”). You can place at curbside on your regular pickup day. There is a limit of 4 bundles for each curbside pickup. Bundles exceeding the 4-bundle limit require a garbage tag per bundle to ensure collection. Waxed cardboard is not accepted. Alternately, you may bring cardboard to the Waste Diversion Site, 100 Kitchener Street at no charge.

Where can I get a Recycling Box and green bin ?

Orillia residents and businesses can get a Recycling Box and a green bin at the Waste Diversion Site located at 100 Kitchener Street, Orillia. The first Recycling Box is free (new residents only) and additional Recycling Boxes can be purchased for $5.00 each. Green bins can be purchased for the subsidized price of $10 each.

My recycling box or green bin is damaged; can I obtain a replacement box ?

Bring your damaged recycling box or green bin to the Waste Diversion Site, 100 Kitchener St., and exchange it for a new one free of charge.

Why isn't my garbage picked up at the same time each week?

There are several reasons why your garbage, compostable kitchen/yard waste and recycling materials are not collected at the same time each week including:

1. Road Construction Activities - Collection drivers are asked to collect from construction zones first thing in the morning so they can avoid all the construction vehicles once construction gets underway.
2. Poor Weather Conditions - This can delay or cancel collection, such as with icy roads or stormy weather.
3. New Collection Drivers - When new drivers start, they have to learn the collection routes and the waste setout rules, which takes time.
4. Replacement Collection Drivers - If a driver calls in sick, it takes time to call another staff person in.
5. Truck Breakdowns - With the collection trucks running all day, breakdowns do occur.
6. Seasonal Fluctuations: There tends to be seasonal jumps in waste setout after holidays, particularly Christmas. This can slow drivers down as they have to pick up more material.

Residents are reminded to put garbage, compostable kitchen/yard waste and recycling material out before 7:00 a.m. on your collection day to ensure collection.

Why are my garbage and green bin organics collected in the same truck ?

The City’s waste collector (Mid Ontario Disposal) uses divided co-collection trucks to collect garbage and Green Bin/yard waste in separate compartments of the same truck. Please note that although garbage and green bin/yard waste are collected with the same truck, THEY ARE NOT MIXED TOGETHER. Green Bin/yard waste is dropped off separately at our compost site located at the Waste Diversion Site where it is processed into compost. The purpose of using co-collection vehicles is to reduce collection costs by reducing the number of collection vehicles on the road. For more information, please call 325-3522.

 

 

 

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This website was last modified on May 13, 2010 .