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residents > utilities & taxes > water & sewer
Utilities & Taxes
-Water & Sewer-
The City of Orillia is responsible for the delivery of water and the
processing of sewage throughout the municipality.•Residential Water and Sewer Customers
•Commercial Water and Sewer Customers
•Water and Sanitary Sewer Rates
•Notice to Owners of Tenant Occupied Properties
•Report a problem
•Billing Inquiries
•Outdoor Watering Restrictions
•Water Efficiency and Protection
Residential Water and Sewer Customers
Residential water and sewer accounts are billed four times a year (every 3 months). Your water meter is read once a year for the annual adjustment bill and the other three billings are based on estimated readings. Water accounts are billed based on a basic charge and a usage charge as metered. The sewage is also based on a basic charge and a volume charge. The volume charge for the sewage is based on the metered volume of water.
Commercial Water and Sewer Customers
Commercial water and sewer accounts are billed six times a year (every 2 months). Water accounts are billed based on a basic charge and a usage charge as metered. The sewage is also based on a basic charge and a volume charge. The volume charge for the sewage is based on the metered volume of water.
Water and Sanitary Sewer Rates
Note: The City of Orillia provides this and other documents in the popular Acrobat® Reader® software format. A free copy of this software may be downloaded from the Adobe web site.
Notice to Owners of Tenant Occupied Properties
Under provincial legislation unpaid water and sanitary sewer bills become the responsibility of the property owner.
When a tenant vacates a property, the water and sewer account will be put in the name of the property owner. The property owner will then receive all water bills and notices unless we have written authorization from the property owner to put the bills into the new tenant’s name.
The City will attempt collection from the tenant addressed on the bill. However, if unsuccessful, these charges will be added to the property’s tax roll.
The City’s collection efforts do not begin until 3 successive billings have gone unpaid. Property owners may call the City regarding the status of an account at any time during regular business hours.
If you are an owner of a tenant occupied property, and you wish to have the water bills addressed to you immediately instead of to your tenant, please contact the City of Orillia Treasury Department at 705-329-7239.
To report a problem such as a water main leak, no water, water quality problems etc.,
During business hours Mon-Fri 8:00 am to 4:00 pm please call 329-7249
After hours, weekends, holidays please call 326-4671
For questions about your Water & Sanitary Sewer bill please call 329-7239 or FAX 325-5178.
In the interest of the wise use of our water resources The City of Orillia enforces an outdoor water restriction limit from May 1st to October 1st of each year.
By-Law 1992-41
EVEN municipal house number can water on EVEN calendar days
Odd municipal house number can water on Odd calendar days
The filtering, processing, purification and delivery of water is expensive. It is therefore imperative that everyone do their part to ensure that our water is used wisely.
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This website was last modified on
July 24, 2009
.